Queue RedisCloud/smooch-hook

Failed Jobs

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  • 2333892 smooch-hook

    Actions
    State
    Failed
    Timestamp
    Sun, Apr 27, 2025 9:30 AM
    Processed
    Sun, Apr 27, 2025 9:34 AM
    Attempts Made
    0
    Permalinks
    Job 2333892 JSON
    Progress
    0%
    Reason for failure
    job stalled more than allowable limit
    Data
    {
  "trigger": "message:delivery:failure",
  "version": "v1.1",
  "app": {
    "_id": "5cd3e3ddcc8827000f8f23d0"
  },
  "appUser": {
    "_id": "680df921bae829feced5ee1c",
    "userId": "NhD0wT7JA2",
    "surname": "Vkbcf",
    "signedUpAt": "2025-04-27T09:30:09.465Z",
    "properties": {},
    "identities": [],
    "authenticated": true,
    "conversationStarted": true
  },
  "conversation": {
    "_id": "680df9228fa50f3253a5f70f"
  },
  "destination": {
    "type": "twilio",
    "integrationId": "6331a771e67e0800f339f12b"
  },
  "isFinalEvent": true,
  "externalMessages": [
    {
      "id": "SM4e3fb01fecc3ad21eb5cdcc68f310efe"
    }
  ],
  "message": {
    "_id": "680df923189b2cd552a6b3ab"
  },
  "timestamp": 1745746215.654,
  "error": {
    "code": "uncategorized_error",
    "underlyingError": {
      "ErrorCode": "30008"
    }
  }
}

  • 2214972 smooch-hook

    Actions
    State
    Failed
    Timestamp
    Sun, Apr 20, 2025 3:33 PM
    Processed
    Sun, Apr 20, 2025 3:37 PM
    Attempts Made
    0
    Permalinks
    Job 2214972 JSON
    Progress
    0%
    Reason for failure
    job stalled more than allowable limit
    Data
    {
  "trigger": "message:delivery:failure",
  "version": "v1.1",
  "app": {
    "_id": "5c51aba477be0d0022b4ca3f"
  },
  "appUser": {
    "_id": "680513db3e3dff3fc65e4fab",
    "userId": "qpO7ElhjKR",
    "surname": "Darel Martial Ndong Ndong D'OLIVEIRA",
    "email": "darel.ndongdoliveira@myicn.fr",
    "signedUpAt": "2025-04-20T15:33:47.800Z",
    "properties": {},
    "identities": [],
    "authenticated": true,
    "conversationStarted": true
  },
  "conversation": {
    "_id": "680513dc2fb33b3945b003f1"
  },
  "destination": {
    "type": "whatsapp",
    "integrationId": "5ffc6cafc012c7000caec910"
  },
  "isFinalEvent": true,
  "message": {
    "_id": "680513dded88bb8897aec855"
  },
  "timestamp": 1745163230.042,
  "error": {
    "code": "bad_request",
    "underlyingError": {
      "message": "The account is not registered",
      "type": "OAuthException",
      "code": 133010,
      "error_subcode": 2593006,
      "is_transient": false,
      "error_user_title": "Account Not Exist",
      "error_user_msg": "Account does not exist in Cloud API, please use /register API to create an account first.",
      "fbtrace_id": "AfLjM8z983kTCGEog6zuy5d"
    }
  }
}

  • 2214944 smooch-hook

    Actions
    State
    Failed
    Timestamp
    Sun, Apr 20, 2025 3:30 PM
    Processed
    Sun, Apr 20, 2025 3:34 PM
    Attempts Made
    0
    Permalinks
    Job 2214944 JSON
    Progress
    0%
    Reason for failure
    job stalled more than allowable limit
    Data
    {
  "trigger": "message:delivery:failure",
  "version": "v1.1",
  "app": {
    "_id": "65142b985f3e86aee5465c80"
  },
  "appUser": {
    "_id": "6805130d1b4cae33c0d3fc38",
    "userId": "Sa8K1sWTNt",
    "surname": "[[Unknown]]",
    "email": "mariesk80@outlook.fr",
    "signedUpAt": "2025-04-20T15:30:21.940Z",
    "properties": {},
    "identities": [],
    "authenticated": true,
    "conversationStarted": true
  },
  "conversation": {
    "_id": "6805130e2d3f76284132c871"
  },
  "destination": {
    "type": "whatsapp",
    "integrationId": "670e9bf7729b18bf20f84392"
  },
  "isFinalEvent": true,
  "externalMessages": [
    {
      "id": "wamid.HBgLMzM2MTg3NjM1MDAVAgARGBJFMjdDN0Y3ODYxOUQ5NjM3RkQA"
    }
  ],
  "message": {
    "_id": "6805131099ee0cf295cb68ac"
  },
  "timestamp": 1745163025.527,
  "error": {
    "code": "bad_request",
    "message": "Message failed to send because the user is unreachable. Make sure you have entered the correct phone number.",
    "underlyingError": {
      "errors": [
        {
          "code": 131026,
          "title": "Message undeliverable",
          "message": "Message undeliverable",
          "error_data": {
            "details": "Message Undeliverable."
          }
        }
      ]
    }
  }
}

  • 2020194 smooch-hook

    Actions
    State
    Failed
    Timestamp
    Thu, Apr 10, 2025 4:41 PM
    Processed
    Thu, Apr 10, 2025 4:45 PM
    Attempts Made
    0
    Permalinks
    Job 2020194 JSON
    Progress
    0%
    Reason for failure
    job stalled more than allowable limit
    Data
    {
  "trigger": "message:delivery:channel",
  "version": "v1.1",
  "app": {
    "_id": "66fd0250a1b158ceff8cf670"
  },
  "appUser": {
    "_id": "67f7ca6d2d6787dcbc10e779",
    "userId": "DLYnlpaZ4W",
    "givenName": "KARINE QUATENNENS",
    "surname": "KARINE QUATENNENS",
    "email": "k.quatennens@orange.fr",
    "signedUpAt": "2025-04-10T13:41:01.883Z",
    "properties": {},
    "identities": [],
    "authenticated": true,
    "conversationStarted": true
  },
  "conversation": {
    "_id": "67f7ca6eb54f3c60ae1d9180"
  },
  "destination": {
    "type": "twilio",
    "integrationId": "66fd025154edeb11add2b54b"
  },
  "isFinalEvent": false,
  "externalMessages": [
    {
      "id": "SM368bf6cef68b3956b9c93853bb647e6b"
    }
  ],
  "message": {
    "_id": "67f7f4a1946d5067f3938430"
  },
  "timestamp": 1744303265.499,
  "tries": 1
}

  • 1585456 smooch-hook

    Actions
    State
    Failed
    Timestamp
    Mon, Mar 17, 2025 9:27 AM
    Processed
    Mon, Mar 17, 2025 9:32 AM
    Attempts Made
    0
    Permalinks
    Job 1585456 JSON
    Progress
    0%
    Reason for failure
    job stalled more than allowable limit
    Data
    {
  "trigger": "message:delivery:channel",
  "version": "v1.1",
  "app": {
    "_id": "650ab233ce94e7bb462b4821"
  },
  "appUser": {
    "_id": "67d74f6cae7c2bd9b608ed0e",
    "userId": "5Jq9MZ1hxz",
    "surname": "SELEMANI MARIAMA",
    "email": "mariama.selemani2@gmail.com",
    "signedUpAt": "2025-03-16T22:23:40.682Z",
    "properties": {},
    "identities": [],
    "conversationStarted": true
  },
  "conversation": {
    "_id": "67d74f6e1f433b6303bf5fd3"
  },
  "destination": {
    "type": "twilio",
    "integrationId": "650ab235d1d01da0fb5a1d67"
  },
  "isFinalEvent": false,
  "externalMessages": [
    {
      "id": "SMfe66eab1f37346ec7d501104ddd67966"
    }
  ],
  "message": {
    "_id": "67d7eb0238929cf349c76c1a"
  },
  "timestamp": 1742203650.666
}

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