Queue RedisCloud/smooch-hook

2214972

Actions

Remove Retry

Progress

Reason for failure

job stalled more than allowable limit

Data

{
  "trigger": "message:delivery:failure",
  "version": "v1.1",
  "app": {
    "_id": "5c51aba477be0d0022b4ca3f"
  },
  "appUser": {
    "_id": "680513db3e3dff3fc65e4fab",
    "userId": "qpO7ElhjKR",
    "surname": "Darel Martial Ndong Ndong D'OLIVEIRA",
    "email": "darel.ndongdoliveira@myicn.fr",
    "signedUpAt": "2025-04-20T15:33:47.800Z",
    "properties": {},
    "identities": [],
    "authenticated": true,
    "conversationStarted": true
  },
  "conversation": {
    "_id": "680513dc2fb33b3945b003f1"
  },
  "destination": {
    "type": "whatsapp",
    "integrationId": "5ffc6cafc012c7000caec910"
  },
  "isFinalEvent": true,
  "message": {
    "_id": "680513dded88bb8897aec855"
  },
  "timestamp": 1745163230.042,
  "error": {
    "code": "bad_request",
    "underlyingError": {
      "message": "The account is not registered",
      "type": "OAuthException",
      "code": 133010,
      "error_subcode": 2593006,
      "is_transient": false,
      "error_user_title": "Account Not Exist",
      "error_user_msg": "Account does not exist in Cloud API, please use /register API to create an account first.",
      "fbtrace_id": "AfLjM8z983kTCGEog6zuy5d"
    }
  }
}