Queue RedisCloud/smooch-hook

2214944

Actions

Remove Retry

Progress

Reason for failure

job stalled more than allowable limit

Data

{
  "trigger": "message:delivery:failure",
  "version": "v1.1",
  "app": {
    "_id": "65142b985f3e86aee5465c80"
  },
  "appUser": {
    "_id": "6805130d1b4cae33c0d3fc38",
    "userId": "Sa8K1sWTNt",
    "surname": "[[Unknown]]",
    "email": "mariesk80@outlook.fr",
    "signedUpAt": "2025-04-20T15:30:21.940Z",
    "properties": {},
    "identities": [],
    "authenticated": true,
    "conversationStarted": true
  },
  "conversation": {
    "_id": "6805130e2d3f76284132c871"
  },
  "destination": {
    "type": "whatsapp",
    "integrationId": "670e9bf7729b18bf20f84392"
  },
  "isFinalEvent": true,
  "externalMessages": [
    {
      "id": "wamid.HBgLMzM2MTg3NjM1MDAVAgARGBJFMjdDN0Y3ODYxOUQ5NjM3RkQA"
    }
  ],
  "message": {
    "_id": "6805131099ee0cf295cb68ac"
  },
  "timestamp": 1745163025.527,
  "error": {
    "code": "bad_request",
    "message": "Message failed to send because the user is unreachable. Make sure you have entered the correct phone number.",
    "underlyingError": {
      "errors": [
        {
          "code": 131026,
          "title": "Message undeliverable",
          "message": "Message undeliverable",
          "error_data": {
            "details": "Message Undeliverable."
          }
        }
      ]
    }
  }
}